Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Wastewater Division
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Wastewater Division
Adjustments can only be made if the leak was outside the home and occurred during the winter months. Other criteria that must also be met to obtain an adjustment. Please contact Ben Ford, 801-270-2474, to discuss whether an adjustment is possible.
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Wastewater Division
Monthly rates are calculated from the previous year's water consumption during the winter months. The "winter months are defined as November 1st through April 30th of the following year. For new users with no history of water consumption, users shall be billed the average charge of a like and similar user as determined by Murray City. Such average shall be billed on a monthly basis until a history of water consumption has been obtained.
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Wastewater Division
The Public Works Department - working hours are Monday - Friday 7 a.m. to 3:30 p.m. Please call 801-270-2440 for after hour emergencies, please call 801-264-9669.